Flock Safety

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Search, Insights, and Administration Operational
Alerts & Map Operational
API & Webhooks Operational
90 days ago
99.99 % uptime
Today
Auth0 Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
VMS ? Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 25, 2025

No incidents reported today.

Apr 24, 2025
New search results delayed
Resolved - This incident has been resolved. Search results are back to real time.
Apr 24, 13:57 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 13:50 EDT
Identified - The issue has been identified and a fix is being implemented.
Apr 24, 13:32 EDT
Investigating - We are currently investigating an issue where ingestion of new reads for searches are delayed.

Footage is still being processed successfully and will be accessible when normal operations resume.
Apr 24, 13:27 EDT
Apr 23, 2025
SMS messages for MFA not getting delivered
Resolved - This incident has been resolved.
Apr 23, 08:06 EDT
Update - Twilio has narrowed it down to only users on the Onvoy Spectrum Mobile Network and is working to resolve the issue. Most users should not be affected, but users on that network might have trouble receiving SMS short codes for MFA. https://status.twilio.com/
Apr 22, 22:17 EDT
Monitoring - Our SMS provider Twilio has identified the network responsible and is working to resolve the issue.
https://status.twilio.com/
Apr 22, 14:14 EDT
Identified - Our SMS provider Twilio (https://status.twilio.com/) is currently experiencing issues delivering short code messages. This prevents users with SMS MFA enabled from logging in.
Apr 22, 09:38 EDT
Apr 22, 2025
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025
Scheduled Database Maintenance
Completed - The scheduled maintenance has been completed.
Apr 19, 02:47 EDT
Verifying - Verification is currently underway for the maintenance items.
Apr 19, 02:43 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 01:30 EDT
Scheduled - We will be performing scheduled maintenance and upgrades to our databases. During this time, our systems may experience temporary downtime or limited availability. This maintenance is necessary to ensure continued reliability, performance, and security of our services.

What to Expect:

Brief periods when services or applications may be unavailable or slower than usual.
Apr 14, 10:08 EDT
Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

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